Lady Elizabeth Hastings

Lady Elizabeth Hastings

CE VA Primary School

  1. Key Information
  2. Complaints

Complaints

Whenever possible we hope to resolve any issue or concern directly with parents.  We have an open door policy and welcome any input from parents regarding their child's achievement, behaviour and any concerns. However, we recognise that sometimes parents may feel we haven't got it right and further support may be needed.

The attached documents are a guide for those parents and carers who feel they may need a decision reviewed by someone other than the school.

 

LEH Complaints Policy

LEH Complaints Procedure